Technical support specialist
Office only
Ukraine (Kyiv)
Internship
400$ p/m
40h
For the position, the following are important
- intelligence and interest in technology and the IT segment;
- good communication skills;
- knowledge of the Ukrainian language orally and in writing;
- knowledge of English at least intermediate level (B1);
- knowledge of other foreign languages will be a plus (especially German and Spanish).
We offer
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- official employment with regular payments;
- opportunities for financial, career development and training;
- the possibility of a flexible schedule;
- excellent office in Protasiv Business Center, Mykola Grinchenko St. 2\1 (near the Olympic metro station);
- transportation to and from the metro station. Palace Ukraine;
- compensation for lunches in the office.
What you need to do
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- Receiving requests from the company’s clients: calls, e-mail and through the company’s system;
- primary customer support and redirecting requests to other support lines;
- постійна комунікація з іншими лініями підтримки та колегами для якісного опрацювання запиту;
- звітність стосовно виконаної роботи.