Technical support specialist

Office only Ukraine (Kyiv) Internship 400$ p/m 40h

For the position, the following are important

  • intelligence and interest in technology and the IT segment;
  • good communication skills;
  • knowledge of the Ukrainian language orally and in writing;
  • knowledge of English at least intermediate level (B1);
  • knowledge of other foreign languages will be a plus (especially German and Spanish).

We offer

    • official employment with regular payments;
    • opportunities for financial, career development and training;
    • the possibility of a flexible schedule;
    • excellent office in Protasiv Business Center, Mykola Grinchenko St. 2\1 (near the Olympic metro station);
    • transportation to and from the metro station. Palace Ukraine;
    • compensation for lunches in the office.

What you need to do

    • Receiving requests from the company’s clients: calls, e-mail and through the company’s system;
    • primary customer support and redirecting requests to other support lines;
    • постійна комунікація з іншими лініями підтримки та колегами для якісного опрацювання запиту;
    • звітність стосовно виконаної роботи.

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