U-PROX MPX LE

Description

U-PROX MPX LE is the control unit of a wireless security system. It manages the security system of a premises and supports the connection of wireless devices (detectors, keypads, key fobs, etc.) via a radio channel at a distance of up to 4800 m. The device interacts with the user and the security company using the Internet network (Wi-Fi, Ethernet) and LTE communication for reliability.

The device has two transceivers operating in the 868.0…868.6 MHz range with multiple channels for redundancy and provides secure, encrypted (encryption key – 256 bits) two-way radio communication with radio channel sabotage detection.

Wireless devices connected to U-PROX MPX LE operate according to a notification-based data transmission scheme – they report events that occur, such as activation of a motion detector or a magnetic contact, and periodically transmit their status, for example battery charge level, etc. This operating principle allows battery saving and reduces the load on the radio channel.

U-PROX MPX LE supports photo verification and photo fixation of alarms using motion detectors with a built-in camera U-PROX PIR Cam.

The device has a built-in battery with a capacity of 2500 mAh and can operate for up to 20 hours in the absence of main power.

To interact with device users, access to the Internet network is required in order to connect to the U-PROX Cloud service. Using the cloud service and smartphone applications, users can connect to U-PROX MPX LE for control and configuration.
The U-PROX Cloud service is required for interaction with the security system and its maintenance, receiving new software versions for both the security control unit itself and software updates for wireless equipment connected to U-PROX MPX LE.

U-PROX MPX LE and U-PROX Cloud are designed in such a way that only the minimum necessary amount of personal data is stored in the cloud service in a secure form, and communication between the device and U-PROX Cloud takes place over a protected spoofing-resistant and cryptographically secure channel.

The device can operate autonomously, transmitting events to users’ smartphones, as well as with connection to security companies. To transmit events to security companies, the device uses Internet access. Depending on the device settings, events may be sent to the security company directly and/or via the U-PROX Cloud.

Functional elements of the device

1. Device enclosure
2. Light indication
3. Mounting plate
4. GID – serial number
5. Tamper contact
6. Power button
7. Power supply connector
8. Cable connection connector
9. SIM card holder No. 1
10. SIM card holder No. 2
11. Cable retainers

Zone

A zone is a part of the premises protected by a security device, a wireless detector. For example, a room protected by a motion detector may be “Zone 5”, and a window protected by a magnetic contact may be “Zone 7”. A wireless detector, depending on its type, can operate with several zones; for example, a combined motion and glass break detector uses two separate zones.

Mobile communication

U-PROX MPX LE supports 4G/2G communication. The data transfer speed over 2G is 20–55 kb/s, and over 4G – up to 10 Mb/s.

The device operates sequentially with two SIM cards: when one card is active, the other remains in cold standby. The device automatically detects the mobile operator and configures the settings for access to the mobile network. Depending on the services provided by the mobile operator, not only data transmission is available, but also a call to a specified phone number, which can be used to notify users about an alarm.

IF BOTH SIM CARDS ARE ABSENT FROM THE DEVICE FOR 5 MINUTES, THE DEVICE WILL TURN OFF THE MODEM. IN THIS CASE, AFTER INSTALLING A SIM CARD, IT IS NECESSARY TO RESTART THE DEVICE.

Wi-Fi

All U-PROX MPX models support Wi-Fi 2.4 GHz.

Searching for and connecting to an access point can be performed either locally from the U-PROX Installer mobile application via the BLE (Bluetooth Low Energy) channel, or remotely from the U-PROX Installer WEB installer web portal or the U-PROX Installer mobile application.

DHCP is supported for dynamic acquisition of an IP address on the network.

Ethernet

U-PROX MPX LE supports connection to a wired computer network. The data transfer speed is up to 100 Mb/s.

DHCP is supported for dynamic acquisition of an IP address on the network, and it is also possible to set IP address parameters manually using the U-PROX Installer WEB installer web portal or the U-PROX Installer mobile application.

Power supply

The device is powered by a 12 V power supply and has a standard DC 5.5×2.5 mm connector, which allows the use of other power supplies or connection of an external uninterruptible power supply or battery.

In the absence of main power, when operating from the built-in battery, the device switches to power-saving mode.

In this mode, if there is no communication via Wi-Fi and Ethernet, they are disabled and only LTE remains operational.

Continuous indication of the device status will also be disabled; instead, the status will be displayed once every 30 seconds.

Indication of connection status to U-PROX Cloud

The U-PROX light indicator on the front panel of the enclosure displays the current status of the device:

Solid green – there is a connection to U-PROX Cloud via at least one communication channel:

Solid red – there is no connection to U-PROX Cloud via any of the LTE, Ethernet, or Wi-Fi channels:

Indication during operation without main power

Blinks green every 30 seconds – main power is absent, the device is in power-saving mode, and there is a connection to U-PROX Cloud via at least one communication channel:

Blinks red every 30 seconds – main power is absent, the device is in power-saving mode, and there is no connection to U-PROX Cloud via any of the LTE, Ethernet, or Wi-Fi channels:

Security status indication

Indication when main power is present:

Solid green – the system is disarmed, main power is present.

Solid red – the system is armed, main power is present.

Indication when main power is absent:

Blinks green once every 30 seconds (duration 2 seconds) – the system is disarmed, the device operates on battery power.

Blinks red once every 30 seconds (duration 2 seconds) – the system is armed, the device operates on battery power.

Safety precautions

When installing and operating the device, it is necessary to comply with the “Rules for the Technical Operation of Electrical Installations by Consumers” and the “Electrical Safety Rules for the Operation of Electrical Installations”.

Installation of the device must be carried out with the power supply switched off. During installation, fire safety rules must also be observed.

DO NOT DISASSEMBLE THE DEVICE OR ITS POWER SUPPLY WHILE ENERGIZED AND DO NOT USE A POWER SUPPLY WITH A DAMAGED CABLE.

THE DEVICE HAS A BUILT-IN POWER SOURCE. REPLACING THE POWER SOURCE WITH AN INCORRECT TYPE MAY RESULT IN FIRE OR EXPLOSION. DISPOSE OF USED POWER SOURCES IN ACCORDANCE WITH LOCAL LAWS AND REGULATIONS.

THE BATTERY MUST NOT BE CHARGED AT TEMPERATURES BELOW 10°C. MAKE SURE THE POWER ADAPTER IS CONNECTED.

Installation

Selecting the installation location

Choose the installation location for the U-PROX MPX LE wireless security control unit carefully; it must meet the following criteria:

1. Reliable communication with U-PROX wireless devices
2. Stable LTE mobile network signal
3. Stable Wi-Fi wireless network signal
4. Internet access via Ethernet (for U-PROX MPX LE)
5. The device must not be placed in plain sight

U-PROX MPX LE must not be installed:

1. Outdoors or in premises with unacceptable humidity and temperature
2. In locations with a high level of radio interference
3. Near objects that may cause radio signal attenuation (metal, mirrors, etc.)

Connection

1. Slide the mounting plate downward and detach it

2. Insert the SIM cards of mobile operators into the holder.

THE PIN CODE REQUEST MUST BE DISABLED FOR SIM CARDS.

3. Connect U-PROX MPX LE and the router with an Ethernet cable

4. Connect the power supply to the device connector

5. Secure the cables using the retainers

Powering on and off

To power on the device, it is enough to connect the power supply to the device and plug the power supply into a power outlet.

To power on the device without main power connected, press the power button; the LED indicator will turn on and the device will start booting.

To power off the device, disconnect the power supply, then press and hold the power button for 3 seconds until the audible indication and the LED indication turns off.

Communication testing

BEFORE PERFORMING THIS STEP, THE DEVICE MUST BE CONNECTED TO U-PROX CLOUD.

1. Launch the U-PROX Installer application
2. Select the device from the list
3. Move the device around within the previously selected installation area
4. Based on the data in the U-PROX Installer mobile application, choose a location with the optimal signal level

Mounting

1. Mount the plate on the surface (for example, on a wall) at the installation location using the screws and wall plugs included in the комплект

2. Make sure the power supply and Ethernet cable are connected and secured with the retainers

3. Install the device onto the mounting plate and slide it downward to fix it and lock the tamper contact

4. Secure the enclosure with the screw included in the комплект

Working with U-PROX Cloud

To work with U-PROX devices in the cloud system, two separate applications are used with split functions. The first is the U-PROX Home user application for controlling the security system, and the second application is U-PROX Installer for configuring U-PROX devices.

Configuration of the U-PROX MPX LE device is performed using the U-PROX Installer mobile application or the U-PROX Intaller WEB web portal via the U-PROX Cloud.

To access U-PROX Cloud services, you need to register and create an account. Email is used to register the account.

U-PROX Cloud accounts

The cloud system supports accounts of the following types:

Individual (standalone) installer

Registration is performed from the U-PROX Installer application or on the U-PROX Installer WEB web portal:

https://web security.u prox.systems/

The individual installer has access to:

• Adding U-PROX MPX LE devices to U-PROX Cloud
• Removing U-PROX devices from U-PROX Cloud
• Adding (registering) wireless devices in U Prox MPX LE, such as detectors, keypads, etc.
• Configuring the added wireless devices
• Configuring security groups in U Prox MPX LE devices
• Creating users of the U Prox MPX LE security system and configuring access parameters for them – keypad code, key fob, receiving notifications, etc.
• Granting access to the U-PROX Home mobile application to users
• Viewing events for all U-PROX devices added to the installer account
• Transferring the U-PROX MPX LE security system for servicing to a security company

Security company administrator

To register, you must send a request to:

support@u prox.systems

The security company administrator has access to:

• Configuring company information – description, logo, contact details
• Managing company staff – adding or removing security company engineers and managers
• Managing staff access rights, for example limiting the list of devices available to the installer
• Processing requests to connect devices from individual installers
• Adding U-PROX MPX LE devices to U-PROX Cloud
• Removing U-PROX devices from U-PROX Cloud
• Adding (registering) wireless devices in U-PROX MPX LE, such as detectors, keypads, etc.
• Configuring the added wireless devices
• Configuring security groups in U-PROX MPX LE devices
• Creating users of the U-PROX MPX LE security system and configuring access parameters for them – keypad code, key fob, receiving notifications, etc.
• Granting access to the U-PROX Home mobile application to users
• Viewing events for all U-PROX devices added to the security company account
• Downloading the U-PROX Console event receiver software to receive events from control panels and connect to monitoring software

Security company installer

Registration is performed via an invitation link sent by the security company administrator to the installer’s email

The security company installer has access to:

• Adding U-PROX MPX LE devices to U-PROX Cloud
• Adding (registering) wireless devices in U-PROX MPX LE, such as detectors, keypads, etc.
• Configuring the added wireless devices
• Configuring security groups in U-PROX MPX LE devices
• Creating users of the U-PROX MPX LE security system and configuring access parameters for them – keypad code, key fob, receiving notifications, etc.
• Granting access to the U-PROX Home mobile application to users
• Viewing events for all U-PROX devices added to the installer account

Security company manager

Registration is performed via an invitation link sent by the security company administrator to the installer’s email

The security company manager has access to:

• Viewing devices and events for all U-PROX devices added to the account
• Processing requests to connect devices from individual installers

User of a system serviced by a security company

Registration is performed via an invitation link sent by the security company installer to the user’s email.

System control is performed using a separate user application – U-PROX Home

The user has access to:

• Viewing the status of the security system and devices in it
• Arming and disarming
• Partial arming – “Perimeter” (night) mode
• Controlling home automation actuators – relay, valve, etc.
• Viewing events in the system
• Live viewing of video surveillance cameras
• Receiving alarm notifications
• Viewing images on request or during alarm photo verification from U-PROX PIR Cam detectors
• Adding users, if the installer has granted the appropriate permission

User of an autonomous system

Registration is performed via an invitation link sent by the individual installer to the user’s email.

System control is performed using a separate user application – U-PROX Home

The user has access to:

• Viewing the status of the security system and devices in it
• Arming and disarming
• Partial arming – “Perimeter” (night) mode
• Controlling home automation actuators – relay, valve, etc.
• Viewing events in the system
• Live viewing of video surveillance cameras
• Receiving alarm notifications
• Viewing images on request or during alarm photo verification from U-PROX PIR Cam detectors
• Adding users, if the installer has granted the appropriate permission
• Transferring the U-PROX MPX LE security system for servicing to a security company

U-PROX Installer mobile application

An application for configuring the U-PROX wireless security system.

Intended both for individual users and for engineers of monitoring security organizations.

Using a mobile phone, the application allows full configuration of the security system – installation, testing, and calibration of wireless system elements; configuring security groups; connecting to monitoring company panels; adding users and granting them the right to control the security system from the U-PROX Home application.

U-PROX Home user mobile application

The application is designed to control the U-PROX wireless security system.

Using a mobile phone, regardless of your location, you will be able to arm and disarm your home, control home automation devices, and monitor system events using push notifications and event history for a specified period of time.

In one application, you can control several security systems (for example: an apartment, a country house), each of which can have one or more security groups (for example: house, garage, safe).

Installer web portal

The U-PROX Installer WEB web portal is designed to configure the U-PROX wireless security system.

Intended both for individual users and for engineers of monitoring security organizations.

Using a web browser, you can perform full configuration of the security system – installation, testing, and calibration of wireless system elements; configuring security groups; connecting to monitoring company panels; adding users and granting them the right to control the security system from the U-PROX Home application.

https://web-security.u-prox.systems/

U-PROX Console event receiver

U-PROX Console is software for easy connection of U-PROX devices to monitoring software. U-PROX Console works with most monitoring programs and supports ContactID, SIA DC09 and XML.

You can download the U-PROX Console software and configuration file from the security company administrator workplace in the U-PROX Installer WEB web portal.

Configuration

1. Download and install the U-PROX Installer mobile application to configure the system
2. Launch the U-PROX Installer application and sign in

IF NECESSARY, REGISTER IN THE SYSTEM AS A STANDALONE INSTALLER OR OBTAIN ACCESS AS A SECURITY COMPANY INSTALLER

Adding the device to U-PROX Cloud

1. Launch the U-PROX Installer application or open the web portal in a browser and sign in
2. Press the (+) button (“Add device”) to add a device
3. When adding a device from the U-PROX Installer mobile application, you can add the control unit by serial number or find it via Bluetooth:

• When you press the “Connect via Bluetooth” button, the application will search for the device via Bluetooth. For the application to work correctly, location services and Bluetooth must be enabled
• To activate Bluetooth on the device, you need to trigger the device tamper switch. To do this, slide the device installed on the mounting plate upward. Or, if the device has not yet been mounted, slide the mounting plate (3) downward
• The U-PROX Installer application will search and display nearby devices found
• Select the device you want to add to the account from the list
• After selecting the device, the application will offer to configure Wi-Fi. Press “Skip” to configure later; then, to communicate with the U-PROX Cloud, the device will use mobile Internet if a SIM card is inserted, or Ethernet – a wired Internet connection
• After pressing the “Configure Wi-Fi” button, the device will scan Wi-Fi networks

ATTENTION. THE DEVICE WORKS ONLY WITH WI-FI 2.4 GHZ, OTHER WI-FI TYPES ARE NOT SUPPORTED AND WILL NOT BE DISPLAYED DURING SCANNING.

• Select the network you want to connect to from the list and enter the password
• The device will connect to the Wi-Fi network and proceed to adding the device to U-PROX Cloud

1. When adding a device from the U-PROX Installer WEB web portal, you must enter the serial number of the control unit. In the U-PROX Installer mobile application, press the “Add by serial number” button.
2. The device will be added to the cloud account
3. You will be taken to the device list

AFTER A SUCCESSFUL ADD, THE DEVICE IS LINKED TO THE SECURITY COMPANY OR STANDALONE INSTALLER ACCOUNT. TO ADD IT TO ANOTHER ACCOUNT, YOU WILL NEED TO REMOVE THE DEVICE FROM THE PREVIOUS ACCOUNT.

Basic control unit settings

1. Select the device to configure from the device list
2. Go to the control unit settings
3. “Group settings” – go to the security group management section
4. “Device name” setting – change the control unit name
5. “Firmware update” setting – allow or prohibit automatic control unit firmware updates from the cloud service
6. “LED indication” setting – enable or disable the indicator on the front panel of the device
7. “Alarm auto-cancel” setting – the alarm is canceled after the set time or after a user action in the application or after entering the keypad code
8. “Cellular data network” – configure the mobile Internet connection
9. “Wi-Fi network” – configure the wireless computer network connection
10. “Ethernet” – configure the wired computer network connection
11. “Monitor SIM card balance” setting – the device periodically sends a modem request to receive the remaining mobile Internet balance
12. “Siren during air raid alert” setting – enable audible alerts on U-PROX Siren and U-PROX Siren Outdoor devices for an air raid alert and the all-clear in the specified region (The function works only in Ukraine, except for occupied territories and the Autonomous Republic of Crimea)
13. “Time zone” setting – a parameter that specifies the offset used to determine local time.
14. Special settings
    • “Disable tamper” – a setting which, when enabled, the device will not реагувати on opening the enclosure
    • “Disable radio noise detector” – a setting to disable the noise detection algorithm in the radio environment according to EN 50131-1

Remote Wi-Fi configuration from the U-PROX Installer WEB web portal and the U-PROX Installer mobile application

1. Select the device in which you need to configure or reconfigure Wi-Fi from the device list
2. Go to the control unit settings and select “Wi-Fi settings”
3. Press the “Search for Wi-Fi access points” button
4. A search will be performed

THE DEVICE WORKS ONLY WITH WI-FI 2.4 GHZ, OTHER WI-FI TYPES ARE NOT SUPPORTED AND WILL NOT BE DISPLAYED DURING SCANNING.

1. The found access points will be displayed in the list. Select the network you want to connect to from the list
2. Enter the password and confirm that an alternative communication channel is available in case the Wi-Fi connection fails
3. The device will connect to the Wi-Fi network

Cellular (mobile) network configuration

1. Select the device for which you need to set special cellular network parameters from the device list
2. Go to the control unit settings and select “Cellular network settings”
3. Select the SIM card for which you need to specify special settings
4. Set the required settings, confirm that an alternative communication channel is available in case the connection fails. Press the “Save” button

Configuring the wired Internet connection

1. Select the device for which you need to set wired connection parameters from the device list
2. Go to the control unit settings and select “Ethernet”
3. Set the required settings, confirm that an alternative communication channel is available in case the connection fails. Press the “Save” button

Registering wireless devices

1. Select the U-PROX MPX LE device to which you need to add a wireless detector
2. Press the (+) button (“Add radio devices”); the control unit will enter the registration mode for detectors, keypads, etc. In this window, you can press device icons and view activation instructions.
3. According to the instructions, power on the wireless detector and bring it to the control unit at a distance of about 1 meter
4. Wait 15–20 seconds – the wireless detector will be registered and its settings will open in the application
5. After changing settings, device registration will continue
6. To complete registration, press the “Back” button in the application window

Adding a user

1. After registering the available wireless devices, go to the “Users” section to configure users
2. Press the (+) button (“Add user”) and enter the user’s name.
3. Press the “Add” button – the user will be created

Adding a keypad code for a user

If a keypad is used in the system, provide users with a PIN code.

1. Go to the “Users” section
2. Select a user from the list
3. Select “Keypad arming/disarming code”
4. Enter the keypad code and press the “Save” button
5. The keypad code will be saved

Registering a wireless key fob

To add a wireless key fob for a user, perform the following steps:

1. Go to the “Users” section
2. Select a user from the list
3. Select “Key fob”, key fob registration will start
4. Bring the key fob to the control unit at a distance of 0.5 m, press and hold the button for about 20 seconds – the key fob will be registered. Release the key fob button.
5. If necessary, press the “Change buttons” button to reconfigure the key fob button functions

Granting user access to the mobile application

1. Go to the “Users” section
2. Select a user from the list
3. Select “Mobile application”
4. Specify the user’s e-mail address, select the “Allow” option, and press the “Save” button
5. An email invitation will be sent to the specified user’s e-mail address. If the application was not installed before, it will be downloaded and installed. After launching the application, a new user registration will be performed if necessary.

Configuring security groups

A security group is a logical set of zones of the protected premises (for example, a room, an apartment, a garage, a floor of a house, etc.), the minimum security unit. A security group allows you to control all zones simultaneously. Security groups are independent – the user can control and see only those security groups, devices, and events within them to which they have been granted access.

1. Go to the “Security groups” section
2. Press the (+) button (“Add group”), enter the group name and press “Save”
3. In the detector properties, an option will appear to assign the detector to another group

Connecting to a security company

Connecting the system to a security company allows you to receive 24/7 monitoring services for the security system status, rapid alarm response with the involvement of rapid response teams, and engineers for equipment servicing.

Each security system is identified by the security company by an internal identifier – a monitoring number or account.

1. Select the U-PROX MPX LE device you want to connect to a security company from the device list
2. Go to the “Monitoring station” section
3. To connect to a security company and operate via the cloud, it is enough to set only the monitoring number of the security system
4. To connect to a security company and operate directly with cloud backup, you must set the monitoring number of the security system and specify the IP address and port of the event receiver
5. Additionally, a test period is configured – the time interval for sending the “Periodic test” notification, which is used to monitor the device status and the communication channel between the device and the security event receiver.

Removing a device

1. In the device list, press the “Remove” button on the U-PROX MPX LE device you want to remove
2. Select the removal method – full, with clearing all settings (the “Clear all settings…” option is enabled; the device must be online), or partial – the device will be disconnected from the account, but all settings will remain (the “Clear all settings…” option is disabled)
3. Press the “Remove” button to remove the device.

U-PROX MPX device statuses

	main power is OK
	main power is absent
	device enclosure is closed
	device enclosure is open
	battery is charged
	battery charge level
	battery is critically low
	battery fault

Communicator statuses

	Ethernet communicator is OK, there is a connection to the U-PROX Cloud
	no connection to the U-PROX Cloud
	no Ethernet connection
	connected via Wi-Fi, signal levels
	Wi-Fi connection is absent
	mobile Internet, 2G connection, signal levels and active SIM card number
	no 2G connection
	mobile Internet, 4G (LTE) connection, signal levels and active SIM card number
	no 4G (LTE) connection

Wireless device statuses

	220 V power is OK
	220 V power is absent
	device temperature sensor
	device enclosure is closed
	device enclosure is open
	battery is charged
	battery charge level
	battery is critically low
	battery fault
	radio link level with the device
	no radio link with the device
	bypass (omit) zone for the arming period
	detector is tilted or inverted

U-PROX Home application and interaction with the user

Receiving an invitation

1. The user receives an invitation to their email
2. After clicking the “Open app” link, the U-PROX Home app will open if it is installed, or the user will be prompted to install the app and set a password for the new user.
3. When first installing, the app will request additional settings such as a security PIN code, geo-reminder settings, the app appearance, and, if the relevant permission is granted, additional settings when using the panic button
4. The main screen of the app can have two layouts: one group with horizontal navigation between groups in a slider, or a view with a list of groups

1. At the bottom of the screen there is a navigation bar that provides access to the main functions: Security, Settings, Automation, Cameras, Event history.

Full arming

1. Go to the “Security” section
2. Select the appropriate group
3. Perform the following actions for “Full arming”: for layout A – move the joystick to the far right position, for layout B – select the appropriate group from the list and press the “Full arming” button
4. An exit countdown will start (if an exit delay is configured)

Partial arming (“Night mode”, “Perimeter”)

1. Go to the “Groups” section
2. Select the appropriate group
3. Perform the following actions for “Partial arming”: for layout A – move the joystick to the far left position, for layout B – select the appropriate group from the list and press the “Partial arming” button
4. The group will be armed in “Perimeter” mode – all detectors with the “Interior” property will be disabled

Disarming

1. Go to the “Groups” section
2. Select the appropriate group
3. Perform the following actions for “Disarming”: for layout A – move the joystick to the far left position, for layout B – select the appropriate group from the list and press the “Disarm” button
4. The group will be disarmed

Panic button

Sending the “Attack” (“Panic” or “Silent alarm”) signal. This function must be enabled in the user properties.

1. Go to the “Groups” section
2. Perform the following actions: for layout A – move the joystick to the lowest position and hold for 3 seconds, for layout B – press the “Alarm” (!) button

Alarm cancellation

To cancel an alarm, it is enough to disarm the group, or press “Arm” and immediately “Disarm”

Controlling actuators

1. Go to the “Automation” section
2. Press the switch next to the relevant device to activate or deactivate it

Video surveillance

1. Go to the “Cameras” section
2. If it has not been installed previously, the app will prompt you to download and install an additional video module. Press “Download”
3. After the module is successfully downloaded, press the (+) button to add a camera and select its type from the menu that appears
4. When adding a Dahua/Imou camera, it is enough to set the camera name and scan the serial number using the built-in QR code scanner.
5. Specify which security zone the camera is linked to so that when an alarm occurs in the zone, video from the nearest camera is displayed, and press “Save”. To verify, you can view the video
6. To add an RTSP camera, specify its name and the RTSP link

Event log

1. Go to the “Events” section
2. To filter events by types, use the “Filter” button

Additional parameters

This menu contains additional parameters for configuring and controlling the security system

1. “Security system” – information about the device, its communication channels, used traffic. It also provides the ability to change Wi-Fi network settings.
2. “Detectors and key fobs” – information about devices in the system and their status. It also provides the ability to view statistics on temperature changes and battery discharge. From this menu, you can disable (skip or “bypass”) a faulty detector.
3. “Users” – view system users and, if the appropriate permission is granted, edit them
4. “Notifications and reminders” – configure notifications and reminders for arming and disarming based on геолокації
5. “App appearance” – configure the main screen view and detectors for displaying temperature on the main screen
6. “Passwords and sign-in” – additional security settings such as biometric identification and an additional PIN code for signing in to the app
7. “About app” – view the app version and send a request to technical support

Factory reset

1. Remove the device from the mounting plate
2. Press and hold the power button for 40 seconds.
3. The device will indicate with a series of audible beeps – continue holding the power button.
4. Release the power button after the LED indicator lights up yellow and a long beep sounds.
5. The device will return to the initial settings.

A factory reset does not remove the device from the owner’s account or the security company account!

IF YOU RELEASE THE POWER BUTTON DURING THE SERIES OF AUDIBLE BEEPS, THE DEVICE WILL NOT RETURN TO THE INITIAL SETTINGS.

Compliance with standards

• RED (Radio Equipment Directive) Directive 2014/53/EU
• EU ROHS Directive 2011/65/EU, EN IEC 63000:2018
• EN 62311:2008
• EN 62368-1:2014
• EN 50130-4:2011/A1:2014
• EN 61000-6-3:2007/A 1:2011
• ETSI EN 301 489-1 v2.2.3
• ETSI EN 301 489-3 v2.1.1
• ETSI EN 301 489-17 v3.2i4
• ETSI EN 301 489-52 vl.2.1
• ETSI EN 300 220-1 v3.1.1
• ETSI EN 300 220-2 v3.2.1
• ETSI EN 300 328 v2.2.2
• ETSI EN 301 908-1 v13.1.1
• ETSI EN 301 908-2 v13.1.1
• ETSI EN 301 908-13 v13.1.1
• ETSI EN 301 511 v12.5.1
• IEEE 802.3x-1997
• EN 50131-1 Grade 2, Class II:
  • EN 50131-1:2006/A1:2009/A2:2017/A3:2020
  • EN 50131-3:2009
  • EN 50131-5-3:2017
  • EN 50131-6:2017
  • EN 50131-10:2014
  • EN 50136-2:2013

Warranty

The manufacturer guarantees that U-PROX MPX LE meets the parameters described in this manual, provided proper storage and operation.

• Warranty storage period — 6 months from the manufacturing date
• Warranty operating period — 24 months from the commissioning date
• Delivery, personnel training, installation, commissioning, and warranty service are performed by the manufacturer or authorized organizations
• In case of a defect due to the manufacturer’s fault, устранение is performed within 10 days
• Warranty service is not provided in the following cases:
  • Incorrect connection,
  • Failure to follow this manual,
  • Mechanical damage,
  • Force majeure.

The manufacturer reserves the right to make design changes that do not affect key characteristics or reliability.

Training and technical support

Training courses covering the installation and use of U-PROX MPX LE are provided by “Limited Liability Company Integrated Technical Vision.” For more information, please contact company staff using the phone numbers listed below.

Technical support:

+38 (091) 481 01 69

support@u-prox.systems

https://t.me/u_prox_support_bot

This support is intended for trained specialists. End users should contact their dealers or installers before contacting “Limited Liability Company Integrated Technical Vision.”

Technical information is available at: www.u-prox.systems