U-PROX MPX L

New powerful wireless security center with Wi-Fi, LTE and two SIM cards

U-PROX MPX L
500

wireless devices

250

security zones

U-PROX MPX L

Reliable communication with automatic channel switching

30

security groups

8

repeaters

Secure two-way radio communication (256 bits)
U-PROX MPX L
Up to 24 hours of battery life
U-PROX MPX L
Over-the-Air (OTA) Automatic Update
U-PROX MPX L
Radio channel blocking detection
U-PROX MPX L
Radio communication range up to 4800m
U-PROX MPX L
External 12V power supply unit
U-PROX MPX L
Initial setup via Bluetooth
U-PROX MPX L
Control from the app
U-PROX MPX L
Fast image processing
U-PROX MPX L

AUTOMATION AND INTEGRATION

Automation for protection and comfort. The security system only counteracts threats - staying at home, in the office and at work goes to a new level.

    • Water leakage detection
    • Valve control
    • Intelligent security scenarios, anti-oxidation
    • Fault detection
    • Smoke alarms with built-in siren
    • Send alerts to all devices
    • Work autonomously
    • Wireless relays for embedding
    • Measuring the consumption of 220V appliances
    • Built-in temperature sensors
    • Reactions to detector triggering
AUTOMATION AND INTEGRATION
AUTOMATION AND INTEGRATION

Reliable photo verification of objects

Our U-PROX PIR Cam motion detectors have the function of verifying alarms and taking photos of objects that fall within their range. When motion is detected, the detector instantly activates the built-in camera, which takes a picture of the object. The user receives a photo or a series of photos in case of an alarm or on request from the app.

Patented radio technology

The U-PROX security system is characterized by reliable communication. The security center has two receivers operating simultaneously. Any device in the system operates in the notification mode, and the transmission occurs immediately when an event occurs. In addition, the devices support radio wake-up technology. The communication is two-way, encrypted with a 256-bit key, and imitation-resistant, which makes it impossible for an intruder to replace the detector or send the same data packet.

AUTOMATION AND INTEGRATION

Найшвидший спосіб контролю

Protecting large rooms

Supporting 8 radio signal range extenders with automatic selection of the best notification route, MPX enables the system to protect not only apartments and private houses, but also large facilities such as multi-storey office buildings and factories, and events are always received on time, even in difficult conditions.

30

security teams

250

security zones

250

users

250

radio key fobs

150

automation devices

8

repeaters

Gallery

Photos and videos

Certificates

Meet the new product!

Flexible system management, instant notifications and key features help take your safety and comfort to the next level

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Features

Security groups (Partitions) 30
Users 250
Wireless devices in the system 250 zones for detectors
250 key fobs
30 keypads
150 outputs
8 radio repeaters
Battery backup 2500 mAh battery, up to 24 hours (2G/4G only)
Power 12V, 0.35 A
Radio frequency Two wireless ISM interfaces, with multiple channels and speeds:
ITU region 1: 868.0...868.6 MHz (EU, UA), 869.0...869.4 (MA), 100 kHz bandwidth, 20 mW max, distance - up to 4800m (in open space);
ITU region 3 (AU): 916.5...917 MHz, 100 kHz bandwidth, 20 mW max, distance to devices - up to 4800 m (in open space).
Communication Two-way, encrypted, with sabotage (jamming) detection. The encryption key is 256 bits
Connection Computer network - Wi-Fi 2.4GHz, LTE modem for backup.
For initial setup - BLE 2.4GHz
Two-way encrypted communication, encryption key - 256 bits
Wi-Fi 2.4 GHz, 802.11b/g/n, Open/WPA/WPA2/WEP 14 dBm for 802.11n MCS7, 20 dBm for 802.11b
LTE/GSM modem LTE-FDD Cat 1 - B1/B3/B5/B7/B8/B20/B28,
GSM - B2/B3/B5/B8,
2 SIM cards
Operating temperature range -10°C ... +55°C
THE BATTERY CANNOT BE CHARGED AT TEMPERATURES BELOW 10°C
Permissible humidity up to 75%
Environmental class II (according to EN 50131-1)
Security grade 2
Dimensions 167 х 120 х 25.4 mm
Case colour white, black
Weight 0.245 kg
Complete set 1. U-Prox MPX L;
2. Rechargeable 18650 battery (pre-installed);
3. Power supply unit;
4. Short user manual
Color
U-PROX MPX L - White
U-PROX MPX L - White
U-PROX MPX L - White
U-PROX MPX L - White
U-PROX MPX L - White
U-PROX MPX L - White
U-PROX MPX L - Black
U-PROX MPX L - Black
U-PROX MPX L - Black

U-PROX MPX L User manual

Introduction

This manual describes the procedure for installing and configuring the wireless access‐control devices U‑PROX MPX. Please read this manual carefully before using the device.

Technical support for all products of the U‑PROX trademark is available by phone: +38(091)481-01-69 and/or via e‑mail: support@u-prox.systems.

Safety Warnings

When installing and operating the device, you must comply with the “Rules for the Technical Operation of Electrical Devices by Consumers” and the “Safety Rules for the Operation of Electrical Devices”.

Installation work must be carried out with the power supply turned off. In addition, observe fire safety regulations while performing any work.

DO NOT DISASSEMBLE THE DEVICE OR ITS POWER SUPPLY WHILE IT IS ENERGIZED, AND DO NOT USE A POWER SUPPLY WITH A DAMAGED CABLE.

THE DEVICE HAS A BUILT-IN BATTERY. REPLACING THE BATTERY WITH AN INCORRECT TYPE MAY RESULT IN A FIRE OR EXPLOSION. DISPOSE OF USED BATTERIES IN ACCORDANCE WITH LOCAL LAWS AND REGULATIONS.

THE BATTERY CANNOT BE CHARGED AT TEMPERATURES BELOW 10°C; ENSURE THAT THE POWER ADAPTER IS CONNECTED.

Description and Principle of Operation

U‑PROX MPX L is the wireless security center. It manages the home security system and supports connection of wireless devices (detectors, keypads, key fobs, etc.) via a radio channel at distances up to 4800 m. (Reference to distance and communication parameters is in accordance with the U‑Prox MPX L/LE Manual.) :contentReference[oaicite:2]{index=2}

The device interacts with both the user and the security company using the Internet (via Wi‑Fi, Ethernet) and LTE communication to ensure reliability.

It has two transceivers operating at 868.0…868.6 MHz (with several redundant channels) and provides secure, encrypted (256‑bit encryption key) two‑way radio communication with jamming detection.

Wireless devices connected to U‑PROX MPX operate on a notification scheme – they report events (for example, triggering of a motion sensor or magnetic contact) and periodically transmit their status (such as battery level). This operational principle helps conserve battery life and reduce radio channel load.

U‑PROX MPX L supports photo verification and alarm photo recording thanks to motion detectors with an integrated U‑PROX PIR Cam.

The device is equipped with a built-in battery of 2500 mAh capacity and can operate for up to 20 hours in the absence of main power.

For user interaction, Internet access is required to connect to the U‑PROX Cloud service. Through this cloud service and smartphone applications, users can manage and configure U‑PROX MPX L. The U‑PROX Cloud service is essential for integration with the security system, maintenance, and for receiving updated software for both the security center and connected wireless devices.

U‑PROX MPX L and U‑PROX Cloud are designed so that only the minimum necessary personal data is stored on the cloud in a secure manner, and the communication between the device and U‑PROX Cloud occurs over a secure, crypto‑resistant channel.

The device can operate autonomously, sending events directly to users’ smartphones, or be connected to a security company. Depending on the device settings, events may be transmitted directly and/or via the U‑PROX Cloud.

Functional Elements of the Device

  1. 1. Device housing
  2. 2. Light indicator
  3. 3. Mounting plate
  4. 4. GID – serial number
  5. 5. Tamper contact
  6. 6. Power button
  7. 7. Connector for connecting the power supply unit
  8. 8. SIM card holder No. 1
  9. 9. SIM card holder No. 2
  10. 10. Cable clamps

Zone

A zone is a part of a premises protected by a security device or a wireless sensor. For example, a room secured by a motion detector may be designated “Zone 5,” and a window secured by a magnetic contact may be “Zone 7.” Depending on its type, a wireless sensor can work with multiple zones; for instance, a combined motion and glass-break sensor uses two separate zones.

Mobile Communication

U‑PROX MPX L supports 4G/2G communication. The 2G data rate is 20–55 kb/s, and 4G can reach up to 10 Mb/s.

The device works sequentially with two SIM cards; when one is active, the other remains in cold standby. It automatically detects the network operator and adjusts the settings for mobile network access. Depending on the services provided, the device can not only transfer data but also place a call to a designated phone number to notify users of an alarm.

IF BOTH SIM CARDS ARE ABSENT FROM THE DEVICE FOR 5 MINUTES, THE DEVICE WILL TURN OFF THE MODEM. AFTER INSERTING A SIM CARD, YOU MUST RESTART THE DEVICE.

Wi‑Fi

All U‑PROX MPX models support 2.4 GHz Wi‑Fi.

Connection to an access point can be performed either locally via the U‑PROX Installer mobile application using the BLE (Bluetooth Low Energy) channel or remotely via the U‑PROX Installer WEB portal or the mobile installer app.

DHCP is supported for dynamically obtaining an IP address in the network.

Power Supply

The device is powered by a 12V power supply and features a standard DC 5.5×2.5 mm plug socket. This allows the use of alternative power supplies or connection to an external uninterruptible power source or battery.

In the absence of main power, the device switches to power‑saving mode, operating from its built‑in battery.

In this mode, if there is no connection via Wi‑Fi, the device turns off Wi‑Fi and works solely on LTE.

The continuous status display is also disabled; instead, the status is updated every 30 seconds.

Indication in the Current Mode

The U‑PROX indicator light on the front panel shows the current status of the device:

Glowing green – indicates connection to U‑PROX Cloud via at least one communication channel.

Glowing red – indicates no connection to U‑PROX Cloud via any LTE or Wi‑Fi channel.

Indication When Operating Without Main Power Supply

Flashes green every 30 seconds – indicates that there is no main power, the device is in power‑saving mode, and there is connection to U‑PROX Cloud via at least one channel.

Flashes red every 30 seconds – indicates that there is no main power, the device is in power‑saving mode, and there is no connection to U‑PROX Cloud via any LTE or Wi‑Fi channel.

Installation

Selecting the Installation Location

Carefully choose the location for installing the U‑PROX MPX wireless security center. It must meet the following criteria:

  1. Reliable communication with U‑PROX wireless devices.
  2. Stable LTE network signal.
  3. Stable Wi‑Fi signal.
  4. The device must be connected via Ethernet (for U‑PROX MPX LE models).
  5. The device should not be placed in plain sight.

U‑PROX MPX must not be installed:

  1. Outdoors or in areas with unacceptable humidity and temperature.
  2. In locations with high levels of radio interference.
  3. Near objects that can cause radio signal attenuation (such as metal, mirrors, etc.).

Connection

1. Slide the mounting plate downward and remove it.

2. Insert the SIM cards (with the PIN request disabled) into the holders.

3. For U‑PROX MPX LE models: Connect the power supply unit to the device connector.

4. Secure the cable using the provided cable clip.

Turning On and Off

To turn on the device, simply connect the power supply to the device and plug it into an outlet.

To start the device without the main power connected, press the power button; the indicator light will turn on and the device will begin its boot-up process.

To turn off the device, disconnect the power supply, then press and hold the power button for 3 seconds until the audible signal is heard and the indicator light goes out.

Testing the Connection

BEFORE PERFORMING THIS STEP, THE DEVICE MUST BE CONNECTED TO U‑PROX CLOUD.

  1. Launch the U‑PROX Installer application.
  2. Select the device from the list.
  3. Move the device within the pre-selected installation area.
  4. Using the information provided in the U‑PROX Installer mobile app, choose the location with the optimal signal strength.

Mounting

1. Mount the plate on the surface (e.g. wall) at the installation location using the screws and dowels provided in the kit.

2. Ensure that the power supply is connected and secured with the cable clip.

3. Install the device on the mounting plate and slide it down to engage and lock the tamper contact.

4. Secure the housing with the screw provided in the kit.

Working with U‑PROX Cloud

To work with U‑PROX devices in the cloud system, two separate applications are used with distinct functions. The first is the U‑PROX Home user application for managing the security system, and the second is the U‑PROX Installer application for configuring U‑PROX devices.

The configuration of the U‑PROX MPX device is performed via the U‑PROX Installer mobile application or the U‑PROX Installer WEB portal through the U‑PROX Cloud.

To access U‑PROX Cloud services, you must register and create an account using your email address.

U‑PROX Cloud Accounts

The cloud system supports the following types of accounts:

Individual (Autonomous) Installer

Registration is carried out via the U‑PROX Installer application or on the U‑PROX Installer WEB portal:

https://web-security.u-prox.systems/

An individual installer can:

  • Add U‑PROX MPX devices to U‑PROX Cloud
  • Remove U‑PROX devices from U‑PROX Cloud
  • Add (register) wireless devices to U‑PROX MPX, such as detectors, keypads, etc.
  • Configure the added wireless devices
  • Set up security groups in U‑PROX MPX devices
  • Create users for the U‑PROX MPX security system and configure their access parameters (keypad code, key fob, notifications, etc.)
  • Provide access to the U‑PROX Home mobile application for users
  • View events for all U‑PROX devices added to the installer’s account
  • Transfer the U‑PROX MPX security system to a security company for maintenance

Security Company Administrator

To register, send a request to:

support@u-prox.systems

A security company administrator can:

  • Configure company information – description, logo, contact details
  • Manage company personnel – add or remove engineers and managers
  • Manage access rights for personnel (e.g. limiting the list of devices available to the installer)
  • Process connection requests from individual installers
  • Add U‑PROX MPX devices to U‑PROX Cloud
  • Remove U‑PROX devices from U‑PROX Cloud
  • Add (register) wireless devices to U‑PROX MPX, such as detectors, keypads, etc.
  • Configure the added wireless devices
  • Set up security groups in U‑PROX MPX devices
  • Create users for the U‑PROX MPX security system and configure their access parameters
  • Provide access to the U‑PROX Home mobile application for users
  • View events for all U‑PROX devices added to the security company’s account
  • Download the U‑PROX Console v2 event receiver software for receiving events from security centers and connecting to monitoring software

Security Company Installer

Registration is performed via an invitation link sent by the security company administrator to the installer’s email.

A security company installer can:

  • Add U‑PROX MPX devices to U‑PROX Cloud
  • Add (register) wireless devices to U‑PROX MPX, such as detectors, keypads, etc.
  • Configure the added wireless devices
  • Set up security groups in U‑PROX MPX devices
  • Create users for the U‑PROX MPX security system and configure their access parameters
  • Provide access to the U‑PROX Home mobile application for users
  • View events for all U‑PROX devices added to the installer’s account

Security Company Manager

Registration is performed via an invitation link sent by the security company administrator to the installer’s email.

A security company manager can:

  • View devices and events for all U‑PROX devices added to the manager’s account
  • Process connection requests from individual installers

User of the System Serviced by a Security Company

Registration is performed via an invitation link sent by the security company installer to the user’s email.

System management is performed using the separate U‑PROX Home user application.

A user can:

  • View the status of the security system and its devices
  • Arm and disarm the system
  • Perform partial arming – “Perimeter” (night mode)
  • Control home automation actuators – relays, valves, etc.
  • View system events
  • Watch video from surveillance cameras online
  • Receive alarm notifications
  • View images on demand or during photo verification of alarms from U‑PROX PIR Cam detectors
  • Add users if the installer has granted the appropriate permission

User of an Autonomous System

Registration is performed via an invitation link sent by an individual installer to the user’s email.

System management is performed using the separate U‑PROX Home user application.

A user can:

  • View the status of the security system and its devices
  • Arm and disarm the system
  • Perform partial arming – “Perimeter” (night mode)
  • Control home automation actuators – relays, valves, etc.
  • View system events
  • Watch video from surveillance cameras online
  • Receive alarm notifications
  • View images on demand or during photo verification of alarms from U‑PROX PIR Cam detectors
  • Add users if the installer has granted the appropriate permission
  • Transfer the U‑PROX MPX security system to a security company for maintenance

U‑PROX Installer Mobile Application

This application is used for configuring the U‑PROX wireless security system. It is intended for both individual users and engineers of central monitoring organizations.

Using a mobile phone, the app allows full configuration of the security system – installation, testing, and calibration of wireless system elements; configuration of security groups; connection to monitoring stations; addition of users and granting them rights to manage the security system via the U‑PROX Home app.

U‑PROX Home Mobile User Application

This application is designed to control the U‑PROX wireless security system.

Using your mobile phone, regardless of your location, you can arm/disarm your home, control home automation devices, and monitor system events via push notifications and event history for a specified time period.

With this single app, you can manage several security systems (for example: an apartment, a country house), each of which can have one or more security groups (e.g. house, garage, safe).

Installer Web Portal

The U‑PROX Installer WEB portal is designed for configuring the U‑PROX wireless security system. It is intended for both individual users and engineers of central monitoring organizations.

Using a web browser, you can perform complete system configuration – installation, testing, and calibration of wireless system elements; configuration of security groups; connection to monitoring stations; addition of users and granting them rights to control the system via the U‑PROX Home app.

https://web-security.u-prox.systems/

U‑PROX Console v2 Event Receiver

U‑PROX Console v2 is software designed for easy integration of U‑PROX devices with monitoring software. It works with most monitoring applications and supports ContactID, SIA DC09, and XML formats.

You can download the U‑PROX Console v2 software and configuration file from the security company administrator’s workstation on the U‑PROX Installer WEB portal.

Settings

  1. 1. Download and install the U‑PROX Installer mobile application for system configuration.
  2. 2. Launch the U‑PROX Installer application and log in.

IF NECESSARY, REGISTER IN THE SYSTEM AS AN AUTONOMOUS INSTALLER OR OBTAIN ACCESS AS AN INSTALLER OF A SECURITY COMPANY.

Adding a Device to U‑PROX Cloud

  1. 1. Launch the U‑PROX Installer application or open the web portal in your browser and log in.
  2. 2. Click the (+) button (“Add Device”) to add a device.
  3. 3. When adding a device via the mobile app, you can either add a security center by its serial number or search for it via Bluetooth:
    • Clicking the “Connect via Bluetooth” button will initiate a Bluetooth search. For proper operation, ensure that geolocation and Bluetooth services are enabled.
    • To activate Bluetooth on the device, break the tamper contact by moving the device mounted on the backplate upward, or if the device is not yet mounted, slide the mounting plate downward.

AFTER THE TAMPER IS BROKEN, BLUETOOTH ON THE DEVICE WILL REMAIN ACTIVE FOR 15 MINUTES. TO RESTART BLUETOOTH, RESTORE AND BREAK THE TAMPER AGAIN.

  • The U‑PROX Installer app will search for and display nearby devices.
  • Select the device you wish to add to your account from the list.
  • After selection, the app will offer to configure Wi‑Fi. Click “Skip” to configure later; in that case, the device will use mobile internet (if a SIM card is inserted) or Ethernet (only for U‑PROX MPX LE) to connect to U‑PROX Cloud.
  • After clicking “Set up Wi‑Fi,” the device will scan for Wi‑Fi networks.

ATTENTION: THE DEVICE WORKS ONLY WITH 2.4 GHz WI‑FI. OTHER WI‑FI TYPES ARE NOT SUPPORTED AND WILL NOT APPEAR DURING SCANNING.

  • Select the desired network from the list and enter the password.
  • The device will then connect to the Wi‑Fi network and proceed to join U‑PROX Cloud.
  1. 4. When adding a device via the U‑PROX Installer WEB portal, enter the serial number of the security center. In the mobile app, click “Add by Serial Number.”
  2. 5. The device will be connected to the cloud account.
  3. 6. You will be taken to the device list.

AFTER SUCCESSFULLY ADDING THE DEVICE, IT BECOMES ASSOCIATED WITH THE SECURITY COMPANY’S OR INDIVIDUAL INSTALLER’S ACCOUNT. TO ADD IT TO ANOTHER ACCOUNT, YOU MUST DELETE THE DEVICE FROM THE PREVIOUS ACCOUNT.

Basic Settings of the Security Center

  1. 1. Select the device you wish to configure from the list.
  2. 2. Go to the security center settings.
  3. 3. “Group Settings” – navigate to the section for managing security groups.
  4. 4. “Device Name” setting – change the name of the security center.
  5. 5. “Software Update” setting – enable or disable automatic firmware updates from the cloud service.
  6. 6. “Light Indication” setting – turn the indicator on or off on the front panel.
  7. 7. “Auto-Cancel Alarm” setting – determine whether the alarm is canceled after a set time, by user action in the app, or after entering a code on the keypad.
  8. 8. “Cellular Data Network” – configure mobile internet connection settings.
  9. 9. “Wi‑Fi Network” – configure connection to a wireless network.
  10. 10. “Ethernet” – set up the wired internet connection.
  11. 11. “Monitor SIM Card Balance” – the device periodically requests the remaining mobile internet balance from the modem.
  12. 12. “Airborne Alarm Siren” – enable sound notification on U‑PROX Siren and U‑PROX Siren Outdoor devices for airborne alarms and cancellation of airborne alarms in a specified region.
  13. 13. “Time Zone” – a parameter that specifies the correction needed to determine local time.
  14. 14. Special settings:
    • “Disable Tamper” – when enabled, the device will not respond to case opening.
    • “Disable Radio Noise Detector” – disables the radio noise detection algorithm as per EN 50131‑1.

Setting up Wi‑Fi Remotely from the U‑PROX Installer WEB Portal and Mobile Application

  1. 1. Select the device for which you wish to set up or reconfigure Wi‑Fi from the device list.
  2. 2. Go to the security center settings and select “Wi‑Fi Settings”.
  3. 3. Click the “Search for Wi‑Fi Points” button. The device will search for available networks.
  4. 4. The found access points will be displayed. Select the desired network.
  5. 5. Enter the password and confirm that an alternative communication channel is available in case the Wi‑Fi connection fails.
  6. 6. The device will connect to the Wi‑Fi network.

WARNING: THE DEVICE WORKS ONLY WITH 2.4 GHz WI‑FI. OTHER TYPES ARE NOT SUPPORTED AND WILL NOT APPEAR DURING SCANNING.

Setting up the Cellular (Mobile) Network

  1. 1. From the device list, select the device for which you want to set special cellular network parameters.
  2. 2. Go to the security center settings and select “Cellular Network Settings”.
  3. 3. Choose the SIM card for which you wish to specify special settings.
  4. 4. Configure the necessary parameters and confirm the availability of an alternative communication channel in case of connection failure. Click “Save”.

Registering Wireless Devices

This section explains how to register wireless devices (such as detectors, keypads, etc.) with your U‑PROX MPX system.

  1. Launch the U‑PROX Installer Application: Open the mobile application (or use the WEB portal) and log in using your installer credentials.

  2. Select the Security Center: From the list of devices, choose the U‑PROX MPX (or MPX LE) security center where you wish to add wireless devices.

  3. Access the Wireless Devices Section: In the security center settings menu, select the option labeled “Register Wireless Devices” (or a similarly named section).

  4. Initiate Device Search: Tap the “Register” or “Add Device” button. The system will scan for available wireless devices over the radio channel.

  5. Select and Assign: When the nearby wireless devices appear in the list, select the one you wish to register. You may be prompted to assign it to a specific zone (for example, “Zone 5” for a motion detector or “Zone 7” for a magnetic contact).

  6. Configure Device Settings: Follow the on‑screen instructions to assign a name, set sensitivity, monitor battery thresholds, and adjust any other device‑specific parameters. Confirm that the device can periodically report its status to the security center.

  7. Finalize Registration: Once the configuration is complete, the device will be added to the security center’s list and will begin operation using the notification scheme (sending events such as sensor triggers and status updates).

User Interaction via the U‑PROX Home App

This section describes how end users interact with the U‑PROX security system using the U‑PROX Home mobile application.

  1. Dashboard Overview: When the U‑PROX Home app is launched, users are greeted with a dashboard displaying the current status of the security center – including connectivity (Wi‑Fi, LTE, or Ethernet), active alarms, and the current operating mode (armed, disarmed, or partially armed).

  2. Arming/Disarming:

    • Full Arming: Activates all security zones for complete protection.
    • Partial Arming (Perimeter Mode): Allows selective arming of specific zones (for example, arming only the outer perimeter during nighttime).

    Users can toggle these modes with a simple tap.

  3. Event Notifications and Logs: The app sends push notifications for events such as alarms, door openings, or malfunctions. Users can also view a detailed event log that includes timestamps and descriptions for each event.

  4. Live Video and Photo Verification: If your system includes surveillance cameras or U‑PROX PIR Cam devices, the app enables live video streaming or allows you to request and view photos for verification when an alarm is triggered.

  5. Account and User Settings: Through the app, users can set or change disarming PIN codes, adjust notification preferences, manage personal profiles, and, if permitted by the installer, add or remove additional users.

  6. Help and Support: An integrated help section offers step‑by‑step instructions and troubleshooting tips, ensuring that users can quickly resolve common issues or learn to use advanced features.

Installer Web Portal

The U‑PROX Installer WEB portal is designed for configuring the U‑PROX wireless security system.

It is intended for both individual installers and engineers from central monitoring organizations.

Using a web browser, you can perform a complete configuration of the security system – including installation, testing, and calibration of wireless system elements; setting up security groups; connecting to monitoring stations; and adding users with appropriate access rights to control the system via the U‑PROX Home app.

https://web-security.u-prox.systems/

U‑PROX Console v2 Event Receiver

U‑PROX Console v2 is a software application designed for the seamless integration of U‑PROX devices with monitoring systems.

It is compatible with most monitoring software and supports data formats such as ContactID, SIA DC09, and XML.

The U‑PROX Console v2 software and its configuration file can be downloaded from the security company administrator’s workstation via the U‑PROX Installer WEB portal.

Settings

  1. Install the Application: Download and install the U‑PROX Installer mobile application to configure your system.

  2. Log In: Launch the U‑PROX Installer application and sign in with your credentials.

IF NECESSARY, REGISTER IN THE SYSTEM AS AN AUTONOMOUS INSTALLER OR OBTAIN ACCESS AS AN INSTALLER OF A SECURITY COMPANY.

Adding a Device to U‑PROX Cloud

  1. Start the Process: Launch the U‑PROX Installer application or open the web portal in your browser and log in.

  2. Add the Device: Click the (+) button (“Add Device”) to initiate adding a new device.

  3. Device Discovery (Mobile App): When using the mobile app, you have two options:

    • Add by serial number, or
    • Search for the device via Bluetooth. To use Bluetooth, tap “Connect via Bluetooth”. Ensure that both geolocation and Bluetooth are enabled. (Note: To activate Bluetooth on the device, break the tamper contact by lifting the device from its backplate, or, if not mounted yet, slide the mounting plate downward.)
  4. Bluetooth Notice: After the tamper is broken, Bluetooth remains active for 15 minutes. To restart Bluetooth after this period, restore and then break the tamper again.

  5. Select the Device: The U‑PROX Installer app will display nearby devices. Choose the device you wish to add from the list.

  6. Wi‑Fi Setup Option: After selecting the device, the app may prompt you to configure Wi‑Fi. You can choose “Skip” to do it later; in that case, the device will use mobile internet (if a SIM card is inserted) or Ethernet (for U‑PROX MPX LE) to connect to U‑PROX Cloud.

  7. Wi‑Fi Configuration: If you choose to set up Wi‑Fi, tap “Set up Wi‑Fi”. The device will scan for available networks. Select your desired network and enter the password. (Reminder: The device supports only 2.4 GHz Wi‑Fi.)

  8. Finalize Addition: When adding a device via the WEB portal, enter the security center’s serial number. The device will then be linked to your cloud account and appear in your device list.

AFTER SUCCESSFULLY ADDING THE DEVICE, IT BECOMES ASSOCIATED WITH THE ACCOUNT OF A SECURITY COMPANY OR AN INDIVIDUAL INSTALLER. TO ADD IT TO ANOTHER ACCOUNT, REMOVE IT FROM THE CURRENT ACCOUNT FIRST.

Basic Settings of the Security Center

  1. Select Device: Choose the device you wish to configure from the device list.

  2. Access Settings: Enter the security center settings menu.

  3. Group Settings: Navigate to “Group Settings” to manage security groups.

  4. Device Name: Change the name of the security center as needed.

  5. Software Update: Enable or disable automatic firmware updates from the cloud service.

  6. Light Indication: Turn the front panel indicator on or off.

  7. Auto-Cancel Alarm: Set whether the alarm should cancel after a predetermined time, via user action in the app, or after a code is entered on the keypad.

  8. Cellular Data Network: Configure the settings for the mobile internet connection.

  9. Wi‑Fi Network: Set up the connection to a wireless network.

  10. Ethernet: Configure the wired internet connection (for U‑PROX MPX LE).

  11. Monitor SIM Card Balance: Enable the function where the device periodically requests the remaining mobile internet balance from the modem.

  12. Airborne Alarm Siren: Enable sound notifications on U‑PROX Siren and U‑PROX Siren Outdoor devices for airborne alarms and their cancellation in a specified region.

  13. Time Zone: Specify the time zone correction for local time determination.

  14. Special Settings:

    • “Disable Tamper” – when enabled, the device will not respond to case openings.
    • “Disable Radio Noise Detector” – disables the radio noise detection algorithm according to EN 50131‑1.

Setting up Wi‑Fi Remotely from the U‑PROX Installer WEB Portal and Mobile Application

  1. Select the Device: From the list, choose the security center for which you want to configure Wi‑Fi.

  2. Access Wi‑Fi Settings: In the security center settings menu, select the “Wi‑Fi Settings” option.

  3. Search for Access Points: Tap the “Search for Wi‑Fi Points” button. The device will scan for available 2.4 GHz networks.

  4. Select a Network: Once the available networks are listed, choose the desired Wi‑Fi network.

  5. Enter Credentials: Input the Wi‑Fi password and, if prompted, confirm that an alternative communication channel is available in case the Wi‑Fi connection fails.

  6. Connection Confirmation: The device will attempt to connect to the selected network. Once connected, the status will update accordingly in the settings.

WARNING: THE DEVICE WORKS ONLY WITH 2.4 GHz WI‑FI. OTHER WI‑FI TYPES ARE NOT SUPPORTED AND WILL NOT APPEAR DURING SCANNING.

Setting up the Cellular (Mobile) Network

  1. Select the Device: From the device list, choose the security center for which you want to set cellular network parameters.

  2. Access Cellular Settings: Navigate to the “Cellular Network Settings” within the security center settings.

  3. Select a SIM Card: Choose the SIM card for which you want to configure special settings (if the device supports two SIM cards, select the appropriate one).

  4. Configure Parameters: Enter the necessary parameters such as APN, network preferences, and any operator-specific settings. Confirm that an alternative communication channel (such as Wi‑Fi or Ethernet) is available in case of cellular connection failure.

  5. Save the Settings: Once you have entered the required information, press “Save” to apply the configuration.

Setting up a Wired Internet Connection (Ethernet)

(Applicable only for U‑PROX MPX LE models)

  1. Select the Device: Choose the U‑PROX MPX LE device from the list.

  2. Access Ethernet Settings: Within the security center settings, select “Ethernet” to view current network configuration.

  3. Automatic Configuration: If DHCP is enabled on your network, the device will automatically obtain an IP address. The screen will then display details such as the assigned IP, subnet mask, gateway, and DNS settings.

  4. Manual Configuration: If you wish to use a static IP, switch to manual mode and enter:

    • IP Address
    • Subnet Mask
    • Default Gateway
    • Primary and Secondary DNS

    After entering these details, click “Save” to apply.

  5. Connection Test: Once saved, the device will test the Ethernet connection. A “Link” indicator should light up if the connection is successful. If not, verify cable connections and settings.

  6. Troubleshooting: If the connection fails:

    • Ensure that the Ethernet cable is properly connected.
    • Verify that the router or switch port is active.
    • Recheck your manual IP configuration, if applicable.

Registering Wireless Devices

  1. Launch the U‑PROX Installer Application: Open the mobile app (or access the WEB portal) and log in with your installer credentials.

  2. Select the Security Center: From the device list, choose the security center (U‑PROX MPX or MPX LE) where you wish to add wireless devices.

  3. Navigate to Wireless Registration: In the settings menu, choose the “Register Wireless Devices” section.

  4. Initiate Device Search: Tap the “Register” or “Add Device” button to start scanning for wireless devices over the radio channel.

  5. Select and Assign: From the list of discovered devices, select the one you wish to register. You may be prompted to assign the device to a specific zone (for example, “Zone 5” for a motion sensor).

  6. Configure Device Parameters: Follow the on‑screen instructions to set device-specific parameters (name, sensitivity, battery thresholds, etc.) and confirm that the device will report its status and events.

  7. Finalize Registration: Complete the process to add the device to the security center’s device list, after which it will begin normal operation in the notification scheme.

User Interaction via the U‑PROX Home App

  1. Dashboard Overview: Upon launching the U‑PROX Home app, users see a dashboard that displays the current state of the security center, including connectivity status (Wi‑Fi, LTE, Ethernet), active alarms, and the operating mode (armed, disarmed, or partially armed).

  2. Arming/Disarming the System:

    • Full Arming: Activates all security zones.
    • Partial Arming (Perimeter Mode): Arms only selected zones (e.g., the exterior perimeter during the night).

    Users can switch between these modes with a tap.

  3. Event Notifications and Logs: The app sends push notifications for events (such as alarms or door activations) and provides an event log with timestamps and detailed descriptions.

  4. Live Video and Photo Verification: If integrated with surveillance cameras or U‑PROX PIR Cam devices, users can view live streams or request photos to verify an alarm event.

  5. Account and Settings Management: Users can adjust personal settings such as disarming PIN codes, notification preferences, and profile details. If permissions are granted by the installer, additional users can be added or removed.

  6. Help and Support: An in‑app help section offers step‑by‑step guidance and troubleshooting tips for resolving common issues or learning advanced features.

Installer Web Portal

The U‑PROX Installer WEB portal is designed to configure the U‑PROX wireless security system.

It is intended for both individual installers and engineers from central monitoring organizations.

Through a web browser, you can perform a complete configuration of the security system – including installation, testing, and calibration of wireless devices; setting up security groups; connecting to monitoring centers; and adding users with appropriate access rights for management via the U‑PROX Home app.

https://web-security.u-prox.systems/

U‑PROX Console v2 Event Receiver

U‑PROX Console v2 is software that facilitates the integration of U‑PROX devices with monitoring systems.

It is compatible with most monitoring applications and supports data formats such as ContactID, SIA DC09, and XML.

The U‑PROX Console v2 software and its configuration file can be downloaded from the security company administrator’s workstation via the U‑PROX Installer WEB portal.

Additional Options

Depending on your system requirements, the security center may offer additional configuration options such as:

  • Advanced scheduling for arming and disarming
  • Integration with third‑party monitoring software
  • Custom notifications and reporting options
  • Remote diagnostics and firmware update management

Service

The service section details procedures for resetting the device to factory settings, troubleshooting common issues, and guidelines for regular maintenance.

It is recommended that all installations follow the manufacturer’s guidelines to ensure reliable operation and safety.

Warranty Obligations

The warranty period for U‑PROX devices (excluding power supplies) is 2 years from the date of sale. If the device does not function properly, please contact support@u-prox.systems as the issue may be resolved remotely.

Warranty repairs will not be carried out if the device fails due to improper installation, violation of operating instructions, physical damage, or force majeure events.

The Scope of Delivery

This section lists the items included in the delivery package of the U‑PROX MPX device, which typically comprises:

  • The main security center unit
  • Power supply unit
  • Mounting hardware (screws, dowels, cable clips)
  • Installation manual and warranty documentation

Questions and answers

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  • Most of the sensors are powered by lithium batteries. They have sufficient capacity and operating temperature range.

    Thanks to the adaptive power of the radio transmitters and the optimized data transmission protocol, the service life can be up to 7 years. The shortest service life of alkaline batteries “finger” or AAA, which are installed in the keyboard – up to 2 years.

    But the replacement does not even require a screwdriver, the keyboard is removed using a regular plastic discount or bank card.

  • Everything that is in U-PROX, from the idea to the engineering implementation is done exclusively in Ukraine.

  • 15 years ago massively used wired phones, mobile phones were either business or luxury. Now almost everyone has mobile phones. It’s not only comfortable. The quality of wireless communication is steadily increasing.

    The same situation with security systems. Wired systems require high-quality cable, trained personnel with electrical education, quality installation with line inspection, construction work with drilling, wiring, and other inconveniences. All this requires a lot of time.

    As a result, we have a total cost which includes work. And compared with wireless systems, it is much higher. The wireless security system can be installed independently, the kit includes everything you need for installation.

    The U-PROX security system has U-PROX BAND radio communication technology. It has unsurpassed characteristics in range, resistance to interference, due to channel redundancy, and is very efficient in terms of energy consumption.

  • It is reliable communication that distinguishes the U-PROX security system from its competitors. We use DSTU GOST28147-89 encryption with reverse gamma, 256-bit key (3DES level).
    Any of our radio devices operates in the notification (notification) mode, not polling, that is, as soon as an event occurs, it is immediately transmitted to U-PROX. In turn, the security center confirms the reception of the data packet by sending a response. The communication is two-way, imitation-resistant: the packet contains the detector serial number and the packet sequence number, which makes it impossible to replace the detector or send the same data packet by an intruder.

    The detector periodically sends data about its status to U-PROX, notifying that it is “alive”. We call this a “heartbit”. In response, it receives confirmation and additional commands.

    If the detector is installed in a place with poor conditions, it is used:

    • increasing the radio communication power – 3 gradations of the transmitting device power are available,
    • switching the data rate to improve the sensitivity of the receiving path,
    • switching to other (backup) channels in the frequency range of 868.0 … 868.6 MHz.

    In turn, the basic U-PROX device has 2 transceivers that work simultaneously to receive signals on different channels and speeds. And of course, there is a definition of radio jamming.

  • Your device communicates with the security company via two GPRS/LTE channels and the Internet – Wi-Fi or Ethernet.

    If you try to “jam” or somehow block the communication channel, U-PROX will send a signal about it.

  • Yes, if the security system uses the U-PROX PIR Cam detector with photo fixation.

    Thanks to it, users of the U-PROX Home mobile application can receive a photo from the detector at any time by pressing one button.

    Also, when a photo is received on request, it is possible to save it to the user’s smartphone photo gallery and enlarge it if necessary.

    The owner of the security system can also configure permissions to send photos in case of alarm to security companies.

  • Wi-Fi is a wireless technology for connecting devices to the wired Internet.

    It is implemented in the all security centers (hubs).

    The central unit in this case can be placed anywhere.

    1. We believe that this is our future – in 2-3 years, wireless equipment will occupy a large part of the security systems market. Almost everything will be wireless, and prices for such solutions will decrease.
    2. Wireless solutions are fast, convenient, and reliable.
    3. Вo not spoil the interior design and renovation during installation, as require a minimum of installation work.
    4. Minimize the time spent on installing the security system.
    5. U-PROX WDC, U-PROX Wireport, U-PROX Multiplexer  and U-PROX Siren have wired inputs to which wired devices can also be connected.
  • The use of mobile applications U-PROX Home and U-PROX Installer allowed to separate system settings and management.

    The U-PROX Home application is used to control the U-PROX security system. The application implements the required set of functions:

    • Arming.
    • Disarming.
    • Arming in night mode.
    • Alarm button.
    • Event history with simple filters.
    • View temperature from sensors.
    • Add camcorders with zones.
    • Watch the video from a connected camera.
    • In the event of any failure in the system application, U-PROX brings this information to the home screen, and notify the user via Push message.

    U-PROX Installer is used to configure the security system. Through an application is performed the primary activation of the sensors

  • The security group is a logically independent unit in the security system.

    It combines a group of sensors, which is placed and removed from protection separately and independently of others.

    This can be done by a user who is authorized to manage a specific group.

  • This is a function that can work in any of the security groups.

    It is implemented as follows. Consider the example of the house. When people put guards in this mode, the sensors that protect the perimeter: doors, windows, or even the entire first floor – become active. Other sensors – indoors – inactive. So, you can move freely inside the room, and intrusion from the outside will be detected.

  • The sensors are powered by their own batteries.

    And the U-PROX security center is equipped with a lithium-ion battery, which will provide autonomous power for 24 hours.

    And if this is not enough, then you can use the design feature of U-PROX devices – an input power supply 12V DC, which means that an external uninterruptible power supply can be used, or a car battery, then the autonomous life can be increased, even up to several weeks.

  • It is very easy to install the U-PROX security system. Everything you need for installation: screws, fasteners, come complete with each sensor. The devices have simple mounts. Installation of the sensors to the required space can be done using screws or using two-way tape.

    The overall security system installation will take about 10-15 minutes.It is very easy to install the U-PROX security system.

    Everything you need for installation: screws, fasteners, come complete with each sensor. The devices have simple mounts.

    Installation of the sensors to the required space can be done using screws or using two-way tape.

    The overall security system installation will take about 10-15 minutes.

    1. Modern energy-saving technologies allow you to not think about replacing batteries for several years (2-7 years).
    2. 2 weeks before the full discharge, the security system will warn you and the service security organization about the discharge.
    3. Popular battery sizes are used ААА, CR2, CR123A і CR2032.
  • This is implemented using cloud technology.

    With the security panel, the system works directly, “without intermediaries”.

    With the user’s smartphone, the mediator is the cell of the device in the cloud, through which events are displayed on the smartphone and control commands from the user are passed.

  • Modern systems work via an Internet connection, this is mobile Internet in LTE networks or fixed cable.

    U-PROX uses both connections, thus providing data transmission redundancy to the monitoring station in case of blocking or jamming of GSM-communication or cable breakage.

    Control of communication with the device is provided by the monitoring panel.

  • You can prevent water leaks in your apartment or house thanks to automation devices from U-PROX. The flood prevention system warns you of an unwanted water leak in the U-PROX Home app and automatically shuts off the water supply in case of a pipe burst or a malfunction of the washing machine.

    The smart valve control and power supply device allows you to automatically shut off/open the water supply when arming/disarming the room.

    You can also create personalized schedules for arming/disarming/operating the relay/water valve.

  • We use a proprietary technology called “U-PROX BAND”, it operates in the 868.0-868.6 MHz frequency range allocated for such systems and transmitter powers allowed without licensing up to 25 MW in the basic device, up to 20 mW in detectors, 10 mW in key fobs, with dynamic adjustment (the first exchange attempt is always at minimum power).

    U-PROX BAND has significant advantages over its competitors: the length of the packets transmitted over the air is almost two times less, the optimized retry algorithm (this is energy consumption), the sensitivity of the detector receivers is higher (this is the range both in line of sight and in building conditions). The U-PROX security center has two transceivers operating at different frequencies in the permitted range, providing redundant data transmission from sensors.

    One of the “tricks” of U-PROX BAND is the function of updating the software of all elements over the air. If any shortcomings are corrected or the functionality of the device is added, then the owner and the security company do not need to worry about dismantling, sending for an update. The update will occur automatically after the automatic update of the basic device.

  • The U-PROX security system has a refined design.

    As standard, the case of devices is executed in white or black color.

    For WDC sensors, the white starter kit includes replaceable dark brown housings.

  • If the animal is no more than 25 kg, then we will install special sensors that do not react to such animals, it is not required to restrict pets in movement.

    If the animal is large, then we recommend allocating a space for it in the room, where sensors that react to movement will not be installed, there you can install a sensor that responds to glass breakage, or sensors for opening doors and windows.

  • You can install the U-PROX Security System even if you have no wired internet.

    Since the backup communication source is the LTE/GSM network (the mobile operator card is installed).

    But in this case, you lose one of the communication channels.

  • If the phone is out of network, the security system remote control and watch events will not work.

    But you can get an alarm notification if you set up a call from the device to the user’s phone. This mode is indispensable if the system operates autonomously, without remote monitoring.

    We advise you to entrust security only to specialized companies, which will monitor your facility 24/7 and respond in case of alarm notification.

    U-PROX is the best wireless device for remote protection.

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