Removing the hub from your account
To remove the control panel from your account, you need to go to the U-PROX Installer application and click the "Delete" icon opposite the desired control panel. Then confirm the deletion and,...









To remove the control panel from your account, you need to go to the U-PROX Installer application and click the "Delete" icon opposite the desired control panel. Then confirm the deletion and,...
If the following message appears on the remote client: Although everything is working correctly on the server, this indicates that the operating system user does not have sufficient access rig...
If the “Control Window” does not open: This is one of the main windows—it cannot be absent, unless the user’s software permissions are restricted (in which case the menu would be greyed ...
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You can use our Knowledge Capture app to leverage your team’s collective expertise. With the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help...
The entire MS SQL Server product line is supported — from 2008 R2 to the current versions SQL 2019/2022. The simplest method for updating software components used in the U-Prox system (from the te...
Installation Failure Notification Installation errors typically occur due to leftover data from a previous installation, most often caused by manual user actions. Specifically: The applic...
Review the following utility documents: “shrink_DB_modif.pdf”https://drive.google.com/file/d/1HytIr2ONrKiMIJ9QpkQ9bVnR36qsOrlM/view?usp=sharing “auto_delete_backup_DB_U-Prox.pdf”https://drive....
General information The electronic key, also known as a mobile identifier, is the container of the U-PROX ID application, and it can be transferred to a reader of our production: via Bluetooth...
Resetting the Master Cards of the U-PROX Desktop USB Reader is done via U-PROX technical support — please send a request to support@u-prox.systems. To submit your request, provide the following in...
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