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Recovering your account password
To recover your U-Prox Home account password, click the "Forgot your password?" button and enter the email address used to register your account. The same reset procedure applies to the ...
Sensor registration procedure
Share and save
In the app, go to the central settings and click on the “Plus” icon.
Next, you need to turn on the sensor itself.
Please note that the distance between the device and the sensor should not exceed 2 meters.
If you don’t know where the power button is, you can select the sensor type and view detailed instructions.
After successful registration, you can make the necessary settings.
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Review the following utility documents: “shrink_DB_modif.pdf”https://drive.google.com/file/d/1HytIr2ONrKiMIJ9QpkQ9bVnR36qsOrlM/view?usp=sharing “auto_delete_backup_DB_U-Prox.pdf”https://drive....
Possible errors when updating the device
Here are some common issues that can occur when updating device firmware—though specific problems vary by device and software—and a few general recommendations: Make sure you have a stable Intern...
Errors when adding a device
The most common reasons a device cannot be added to your account are: The device is already added/activated under another U-Prox account.In this case, you’ll need to identify the user who activat...
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Viewing received photos
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