Knowledge base post 4
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To recover your U-Prox Home account password, click the “Forgot your password?” button and enter the email address used to register your account.


The same reset procedure applies to the U-Prox Installer application.


After that, a letter with a link will be sent to the specified email address. Follow the link and set a new password.
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U-PROX Tag is a contactless active identifier for authorizing users of access control systems in the hands-free mode. It has a built-in activation button. It works with U-PROX SmartLine readers an...
To register your company, please send an email to support@u-prox.systems with the following information: Company name Country Company type (Service / Monitoring / Monitoring &...
Choice of installation location Carefully choose the installation location of the U-Prox PIR Cam device, taking into account the orientation of the lens, the camera, and the presence of obstacles ...
If the “Control Window” does not open: This is one of the main windows—it cannot be absent, unless the user’s software permissions are restricted (in which case the menu would be greyed ...
MIFARE identifiers can contain a 4-byte or 7-byte code, which is read differently by different systems or equipment manufacturers. Therefore, U-PROX readers offer several interpretation schemes for t...
Select the device you want to configure from the list of devices. 1. "Name" - the name of the device 2. “Group” – select the security group to which the device belongs. A security g...
Run the U-Prox Installer application or open the web portal in your browser and log in to the system. Select the U-Prox MPX device to which you want to add a wireless sensor from the ...
If the following message appears on the remote client: Although everything is working correctly on the server, this indicates that the operating system user does not have sufficient access rig...
To access the reader settings, you need to connect to the reader using the U-Prox Config application and the previously created administrator password. There you can go to the reader set...
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