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Recovering your account password
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To recover your U-Prox Home account password, click the “Forgot your password?” button and enter the email address used to register your account.
The same reset procedure applies to the U-Prox Installer application.
After that, a letter with a link will be sent to the specified email address. Follow the link and set a new password.
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Configuring relay response to air alarms U-PROX
The air raid siren sound can be received on outdoor and indoor sirens connected to SECURITY CENTERS (HUBs) https://security.u-prox.systems/ua/u-prox-hubs-ua/ https://security.u-prox.systems/u...
Key fob registration
To add a key fob for a user, you need to go to the U-Prox Installer app and select your control panel. Select the user to whom the key fob will be linked And click Add. Then, fol...
Possible errors when updating the device
Here are some common issues that can occur when updating device firmware—though specific problems vary by device and software—and a few general recommendations: Make sure you have a stable Intern...
Video surveillance management via U-PROX: connecting DVR/NVR
Our system supports integration with video systems from a number of vendors (Hikvision, Dahua, Tecsar, RCI, Pinetron, Partizan) at the level of receiving a video stream, viewing an archive, and linki...
Adding an engineer or manager to a security company
The right to edit employees belongs to the company administrator or the corporate administrator (if one exists).To add an engineer to the security company, go to U-Prox Installer WEB and open the “Em...
Removing the hub from your account
To remove the control panel from your account, you need to go to the U-PROX Installer application and click the "Delete" icon opposite the desired control panel. Then confirm the deletion and,...
Configuring automatic deletion of old database backups in U‑PROX / Goldengate 2002
Database files are named as follows: UProxIP.mdf / GGLite.mdf – main database UProxIP_log.ldf / GGLite_log.ldf – SQL Server transaction log for the main database UProxIP_01.mdf / GGLite_01....
U-PROX WEB installer web portal
The U-Prox Installer WEB portal is designed for configuring the U-Prox wireless security system. It is intended for both individual users and engineers of central monitoring organizations. Usin...
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