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Recovering your account password
To recover your U-Prox Home account password, click the "Forgot your password?" button and enter the email address used to register your account. The same reset procedure applies to the ...
Possible errors when updating the device
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Here are some common issues that can occur when updating device firmware—though specific problems vary by device and software—and a few general recommendations:
- Make sure you have a stable Internet connection.
- Use a reliable cable if you’re updating over a wired connection.
- Ensure your wireless link is strong if you’re updating via Wi-Fi.
- Verify that the device is adequately charged or connected to a power source during the update.
- If you encounter specific errors, consult the device manufacturer’s documentation or contact their support team for tailored troubleshooting advice.
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Setting an engineer password on U-PROX readers
To set the engineer password, you need to connect (twist) two reader contacts—Data0 (WD0) green and Data1 (WD1) white—while the power is off, and then turn on the reader. Then bring your smart...
How to use the keypad codes and PIN code in U-PROX controllers
In the U-PROX system, you can use the following as an identifier: physical cards of ASK/FSK/MIFARE (125 kHz / 13.56 MHz) types - Em-Marin, HID Proxcard II, MIFARE Classic / Ultralight / Plus / DE...
Reducing the size of databases, backups, and clearing events in U‑PROX
Review the following utility documents: “shrink_DB_modif.pdf”https://drive.google.com/file/d/1HytIr2ONrKiMIJ9QpkQ9bVnR36qsOrlM/view?usp=sharing “auto_delete_backup_DB_U-Prox.pdf”https://drive....
Configuring automatic deletion of old database backups in U‑PROX / Goldengate 2002
Database files are named as follows: UProxIP.mdf / GGLite.mdf – main database UProxIP_log.ldf / GGLite_log.ldf – SQL Server transaction log for the main database UProxIP_01.mdf / GGLite_01....
How to reduce the size of .log/.ldf files and optimize the U‑PROX database
Unpack the utility shrink_db_all_modif.bat from the archive shrink_db_all_modif.zip into the database directory (C:\Program Files (x86)\A2SoftIn\UProxIP), and, as needed, run ...
Using the U-PROX Desktop USB reader to work with FortNet software
As “FortNet” integrated an older 2016-release modification of the U-Prox Desktop USB reader that used a COM-port speed of 2400 bps—and provided no support for our newer USB devices (which use 9600 bp...
U-Prox Installer mobile application
Application for configuring the U-Prox wireless security system. The app is designed for both individual users and engineers of central monitoring organizations. Using your mobile phone, the ap...
How to enable global Anti-passback in the U-PROX IP system
Here’s what Antipassback.pdf specifies for configuring anti-passback in U-PROX: Entry-perimeter enforcement:If a user has not passed through the defined entry perimeter, any subsequent ...
U-Prox equipment backup power supply
The U-Prox device operates on 12V, so it can be powered by appropriate power banks, uninterruptible power supply systems, and charging stations. If necessary, the device can also be powered from a ca...
