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Fire unlocking – wires
Thanks to the presence of zones programmable as FREE PASSAGE and LOCKDOWN, the controller fully integrates into the fire-security alarm system. To work together with the fire alarm,...
Recovering your account password
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To recover your U-Prox Home account password, click the “Forgot your password?” button and enter the email address used to register your account.
The same reset procedure applies to the U-Prox Installer application.
After that, a letter with a link will be sent to the specified email address. Follow the link and set a new password.
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Removing a device
Launch the U-Prox Installer application or log in via the U-Prox Installer WEB portal. 2. Select a security center from the list 3. Select the device from the list, click th...
Knowledge base post 2
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U‑PROX: restoring the management window and resetting the desktop configuration
If the “Control Window” does not open: This is one of the main windows—it cannot be absent, unless the user’s software permissions are restricted (in which case the menu would be greyed ...
Stellar Skyonomy Refund Policy
All Stellar Skyonomy products come with our 30-day, no-questions-asked guarantee. We even cover return shipping. Plus, you can cancel your Stellar Skyonomy subscription at any time. Before you cancel...
Setting an engineer password on U-PROX readers
To set the engineer password, you need to connect (twist) two reader contacts—Data0 (WD0) green and Data1 (WD1) white—while the power is off, and then turn on the reader. Then bring your smart...
How to reduce the size of .log/.ldf files and optimize the U‑PROX database
Unpack the utility shrink_db_all_modif.bat from the archive shrink_db_all_modif.zip into the database directory (C:\Program Files (x86)\A2SoftIn\UProxIP), and, as needed, run ...
Using the U-PROX Desktop USB reader to work with FortNet software
As “FortNet” integrated an older 2016-release modification of the U-Prox Desktop USB reader that used a COM-port speed of 2400 bps—and provided no support for our newer USB devices (which use 9600 bp...
Knowledge base post
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Sensor registration procedure
In the app, go to the central settings and click on the "Plus" icon. Next, you need to turn on the sensor itself.Please note that the distance between the device and the sensor should not exce...
