Errors when adding a device
The most common reasons a device cannot be added to your account are: The device is already added/activated under another U-Prox account.In this case, you’ll need to identify the user who activat...
Carefully choose the installation location of the U-Prox PIR Cam device, taking into account the orientation of the lens, the camera, and the presence of obstacles that may limit the detector’s field of view.
The detector must be installed so that the area of most likely intruder penetration lies within the detector’s maximum field of view and the intruder’s direction of movement is perpendicular to the installation axis.
To obtain the maximum detection range of the detector, install it at a height of 2.1 meters from the floor level.
The device must not be placed:
It is recommended to install in the following sequence:
Attention! When the device is installed correctly, the tamper will be clamped (locked).
Move switch (9) to the ON position — the light indicator will be turned on.
If the device has already been registered in the security system, it will switch to standby mode.
To turn off the device, move switch (9) to the OFF position.
ATTENTION. IF THE DEVICE IS NOT REGISTERED, IT WILL GO INTO SLEEP MODE AFTER 30 SECONDS.
The most common reasons a device cannot be added to your account are: The device is already added/activated under another U-Prox account.In this case, you’ll need to identify the user who activat...
The entire MS SQL Server product line is supported — from 2008 R2 to the current versions SQL 2019/2022. The simplest method for updating software components used in the U-Prox system (from the te...
Resetting the Master Cards of the U-PROX Desktop USB Reader is done via U-PROX technical support — please send a request to support@u-prox.systems. To submit your request, provide the following in...
Here are some common issues that can occur when updating device firmware—though specific problems vary by device and software—and a few general recommendations: Make sure you have a stable Intern...
Using the U-Prox Desktop USB reader as a "virtual keyboard" involves sending the read code to the cursor location in Windows. See below for the required settings. Two options are possible – “Bl...
Launch the U-Prox Installer application or log in via the U-Prox Installer WEB portal. Select a security center from the list Go to the "History" section Events conta...
The latest version of the Golden Gate software series 2.xxx: Installation instructions:For version 2.207, the instructions are included on the installation disc/package and additionally in th...
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Use the recommended software version and follow the recommendations below.If you plan to use current versions of SQL Server, review the installation instructions in the “Installation Rules” file incl...
Review the following utility documents: “shrink_DB_modif.pdf”https://drive.google.com/file/d/1HytIr2ONrKiMIJ9QpkQ9bVnR36qsOrlM/view?usp=sharing “auto_delete_backup_DB_U-Prox.pdf”https://drive....
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