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Recovering your account password
To recover your U-Prox Home account password, click the "Forgot your password?" button and enter the email address used to register your account. The same reset procedure applies to the ...
Registration/reading of U-Prox TAG on USB reader U-Prox Desktop
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USB зчитувач U-Prox Desktop підтримує читання активної bluetooth мітки U-Prox TAG та U-Prox AU-Prox TAG Reader Requirements and Firmware Updates
- Mod.1 (GID 00:32:00:…): requires reader firmware ≥ 11.34 (BLE module v2.34).
- Mod.2 (GID 00:4E:FE:…): requires reader firmware ≥ 3.24.
If your U-Prox Desktop USB reader has an older firmware version, please update it using the firmware archive on our website. The update instructions are in the ReadMe.txt at the root of that archive, as well as in the relevant subfolders.
Reading U-Prox TAG / Auto TAG
- Press the built-in button on the tag.
- Present the tag to the U-Prox Desktop reader.
The registration/reading logic for U-Prox TAGs in the ACS software is the same as for other identifiers—aside from the tag’s own special operation sequence. For full details, see “U-Prox TAG – Operation Logic.pdf” in the FirmwareReaders folder of the archive (also attached to this article).
Note: The legacy 2016-release U-Prox Desktop reader does not support Bluetooth and therefore cannot read active Bluetooth tags (U-Prox TAG or Auto TAG).
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