Please help, I have a question and I need an answer.
You can use our Knowledge Capture app to leverage your team’s collective expertise. With the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help...
The app is designed for both individual users and engineers of central monitoring organizations.
Using your mobile phone, the app lets you fully configure the security system—install, test, and calibrate its wireless components; set up security groups; connect to monitoring‐company control panels; add users; and grant them permission to control the security system via the U-Prox Home app.

You can use our Knowledge Capture app to leverage your team’s collective expertise. With the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help...
Information about the software and devices is available on the website https://u-prox.systems On the Downloads page, the page - https://u-prox.systems/software/programs-and-archive/ It supports...
The right to edit employees belongs to the company administrator or the corporate administrator (if one exists).To add an engineer to the security company, go to U-Prox Installer WEB and open the “Em...
To add a key fob for a user, you need to go to the U-Prox Installer app and select your control panel. Select the user to whom the key fob will be linked And click Add. Then, fol...
Using the U-Prox Desktop USB reader as a "virtual keyboard" involves sending the read code to the cursor location in Windows. See below for the required settings. Two options are possible – “Bl...
Select the device you want to configure from the list of devices. 1. "Name" - the name of the device 2. “Group” – select the security group to which the device belongs. A security g...
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To register your company, please send an email to support@u-prox.systems with the following information: Company name Country Company type (Service / Monitoring / Monitoring &...
General information The electronic key, also known as a mobile identifier, is the container of the U-PROX ID application, and it can be transferred to a reader of our production: via Bluetooth...
Our system supports integration with video systems from a number of vendors (Hikvision, Dahua, Tecsar, RCI, Pinetron, Partizan) at the level of receiving a video stream, viewing an archive, and linki...
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