Україна 
How to set up and use U-PROX TAG
U-PROX Tag is a contactless active identifier for authorizing users of access control systems in the hands-free mode. It has a built-in activation button. It works with U-PROX SmartLine readers an...
Welcome to your Support Center!
Share and save
You’re now viewing your new Help Center. We’ve populated it with placeholder content to help you get started—feel free to edit or remove it at any time.
The Help Center is designed to provide full support and self-service to your customers. It includes a knowledge base and, for Guide Professional and Enterprise plans, a Customer Portal for submitting support requests. If you’re using Zendesk Gather, you can also add a Community section.
Your customers can search the knowledge base for articles that teach them how to complete tasks, or browse the Community (if enabled) to ask questions of other users. If they still can’t find an answer, they can submit a request directly to your support team.
For more details, see the Help Center User Guide.
Every user on Guide Professional and Enterprise has a profile in the Help Center so that members can learn more about one another. Profiles display key information about the user as well as their activity and contributions in the Community.
You may also like
General description of Mifare card encryption
All new equipment that supports working via Bluetooth – is programmed from the mobile configurator, and the U-Prox Desktop USB reader can also be (programmed) via the COM port (from the COM-port cons...
U-Prox equipment backup power supply
The U-Prox device operates on 12V, so it can be powered by appropriate power banks, uninterruptible power supply systems, and charging stations. If necessary, the device can also be powered from a ca...
Reducing the size of databases, backups, and clearing events in U‑PROX
Review the following utility documents: “shrink_DB_modif.pdf”https://drive.google.com/file/d/1HytIr2ONrKiMIJ9QpkQ9bVnR36qsOrlM/view?usp=sharing “auto_delete_backup_DB_U-Prox.pdf”https://drive....
Integration of REST API into U‑PROX: possibilities and examples of remote control
The U-PROX system includes built-in tools for integration with third-party software via API, with support for SOAP, REST, JSON, and XML standards. U-PROX software is free of charge, as is the REST...
Configuring automatic deletion of old database backups in U‑PROX / Goldengate 2002
Database files are named as follows: UProxIP.mdf / GGLite.mdf – main database UProxIP_log.ldf / GGLite_log.ldf – SQL Server transaction log for the main database UProxIP_01.mdf / GGLite_01....
Knowledge base post 3
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut ...
Errors when adding a device
The most common reasons a device cannot be added to your account are: The device is already added/activated under another U-Prox account.In this case, you’ll need to identify the user who activat...
Placing under protection in "stay" mode
To arm the U-prox alarm system, go to U-prox home and press the corresponding button at the bottom of the application. Please note that this will place all groups in which this action can be p...
How to install and restore U-PROX software: step-by-step guide
The latest version of the Golden Gate software series 2.xxx: Installation instructions:For version 2.207, the instructions are included on the installation disc/package and additionally in th...
