Welcome to your Support Center!

You’re now viewing your new Help Center. We’ve populated it with placeholder content to help you get started—feel free to edit or remove it at any time.

The Help Center is designed to provide full support and self-service to your customers. It includes a knowledge base and, for Guide Professional and Enterprise plans, a Customer Portal for submitting support requests. If you’re using Zendesk Gather, you can also add a Community section.

Your customers can search the knowledge base for articles that teach them how to complete tasks, or browse the Community (if enabled) to ask questions of other users. If they still can’t find an answer, they can submit a request directly to your support team.

For more details, see the Help Center User Guide.

Every user on Guide Professional and Enterprise has a profile in the Help Center so that members can learn more about one another. Profiles display key information about the user as well as their activity and contributions in the Community.